About SiteSideKick

Building AI SupportThat Scales Instantly

We believe companies shouldn't choose between growth and support costs. Our mission: give every business - startup or enterprise - instant, accurate, 24/7 customer support.

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Why We Exist

The Problem Most Teams Face

The Reality of Growing Support

More customers = more support tickets. More tickets = more staff. More staff = exponential costs. You're stuck on a treadmill where growth directly increases your biggest operational expense. Meanwhile, your team handles repetitive questions all day instead of solving complex problems.

How SiteSideKick Changes the Game

  • Unlimited capacity: Handle 1 or 10,000 conversations with the same infrastructure.
  • Pennies per conversation: Scale support without scaling costs.
  • Your team focuses on complexity: Repetitive questions answered by AI, complex issues handled by humans.
Our Values

What Guides Every Decision

These aren't marketing statements - they're the core of how we build

Customer Obsession
We obsess over your success metrics. Every feature, every decision is grounded in solving real support problems.
60%+ ticket reduction
Trust & Privacy
Your data is never used for training. Session isolation, domain validation, and complete deletion on request.
JWT + session tokens
Radical Simplicity
One script tag shouldn't be a slogan-it should be reality. We obsess over reducing friction.
5-minute setup
Accuracy Over Hype
RAG architecture ensures 95%+ accuracy. We'd rather say 'I don't know' than make something up.
Zero hallucinations
Our Journey

Where We've Been, Where We're Going

1
Mid 2025

SiteSideKick Founded

Built to solve the customer support scaling problem. First customers, first wins.

2
Late 2025

Enterprise Expansion

Added advanced security, analytics, and multi-document RAG. Now serving teams of all sizes.

3
Early 2026

WhatsApp + Email

Expanding beyond web. Meet customers where they are with full conversation continuity.

Different by Design

Why Companies Choose Us

One Script Tag
No frameworks to learn. No infrastructure to manage. Copy, paste, done. Your website now has a 24/7 support agent.
RAG, Not Hallucinations
We built RAG-powered AI because we refused to ship chatbots that make stuff up. Accuracy comes first, always.
Your Success Metrics
We measure ourselves by your ticket reduction and cost savings. If you don't succeed, we don't succeed.