Cookie Policy

1. What are cookies?

Cookies are small text files stored on your device by websites you visit. They enable SiteSideKick to ensure our chatbot functions effectively, enhance user experience, and provide analytics to improve our services.

2. How we use cookies

SiteSideKick uses cookies to deliver a seamless and personalized chatbot experience on your website. Cookies are linked to the specific domain associated with your chatbot, ensuring secure and context-aware interactions. We use the following types of cookies:

• Strictly Necessary Cookies: Essential for maintaining the chatbot session and ensuring it operates correctly while you navigate the website.
• Analytical Cookies: Allow us to collect data on how users interact with the chatbot, which is used to generate insights in your analytics dashboard and improve performance.
• Functionality Cookies: Store user preferences, such as theme settings, welcome messages, or chat history, to provide a customized experience.

Cookies are only used to support the chatbot's functionality and analytics, based on the context and documents you provide for each chatbot.

3. Cookies and billing

We use cookies to manage user sessions related to our billing system, powered by Lemon Squeezy. These cookies ensure that your subscription status (e.g., single active subscription, plan changes, or pro-rata billing) is accurately reflected during your interactions with our platform.

4. Your choices regarding cookies

You can accept or decline cookies through your browser settings. Most browsers accept cookies by default, but you can modify these settings to block them. Note that declining cookies may impact the chatbot's functionality, such as personalized settings or analytics tracking. For guidance on managing cookies, check your browser’s help resources.

5. Contact us

For questions about our cookie policy or how we use cookies, please contact us at dean@sitesidekick.io.